They werent prepared to even ask me what was wrong the attitude on the phone was go or lose money. Some more carols and singing would have made a real difference. .st3{fill:#343F48;} We're so pleased Michelle, one of our Lapland experts, was able to help and answer your queries regarding the trip and your sons needs. .st3{fill:#343F48;} This is where it began to disappoint. Other than that, the trip blew both of them away. Overall, we enjoyed our holiday to Lapland with Canterbury Travel and we have some great memories. Before I went out I found a couple of pretty damaging reviews but they've now disappeared. Without question this was the best holiday and family experience we've ever had. Here are 8 tips for writing great reviews. A very special day out never to be forgotten! Glass-roofed / other aurora watching accommodation, Transportation Options from Rovaniemi to Lulea, Late night transportation from RVN airport to city. Year Duration No. The giant "no sledging" hill back from the Kelo restaurant was the kid's favourite :)The only slight criticism was the announcements on our coach, they were not always the clearest in terms of timings. From check in to coming back it was superbly organised. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. I wasnt in a position to book at that time. Set off on an unforgettable family holiday to Santas enchanted home in Lapland. Very friendly and helpful staff. From winter sports to exploring the magical Northern Lights, there is something for everyone. I've looked at Cosmos, Transun and First Choice too. We would like to keep you informed about the latest holiday offers, promotions and services that may be of interest to you from Canterbury Travel and our sister brands. After years of closure it was renovated during the corona pandemic (in 2020), so it has quite recently been reopened. The cabin was beautiful and the location was spectacular. We cant wait for our Christmas holiday! It is most unfortunate that you were diagnosed as unfit to fly by your Doctor, the day before departure. Brilliant. Regarding activities, Day 1 was too long and activities were packed together. Cannot set correct date. The girls were great, but it seemed like they hadn't been doing the role for a long time.On Boxing Day, the free day, we decided to go Skiing in Luosto, booking lessons for the whole family. It was a simple 'taster session' and not an experience by any stretch of the imagination. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Recruitment for our six week season is open! Windsor, Maidenhead, Bray, Holyport, Binfield, Wokingham, Marlow, Bracknell, Reading, Burnham, Slough and the surrounding areas, 2023 Fiona Norman Photography. Day 2 we had a lot of spare time. Glad Carl was able to help you book this trip for your family.We'll see you in Lapland later this year!Best regards,DonnaCanterbury Travel. We're so pleased that you enjoyed your trip and had a magical time with us in Lapland.Best regards,DonnaCanterbury Travel, We travelled to Enontekio Finland with Canterbury Travel for the day. Plus our resort had toboggan runs, which the kids loved. The main Elves were great and the supporting Elves were even better; keeping the kids entertained by making them laugh and playing in the snow with them.Everything just seemed to work well and never crowded, just our single coach.Picking up the suits and boots, simple and efficient and everyone with a happy demeanour.The 2-bed Cabin we stayed in was perfect. Everything ran to clockwork and we had lots of fun and plenty of time, to do it in. - The way you meet Santa is really well organised and Santa himself is fantastic. Enjoy a fabulous New Year holiday in Lapland. .st12{clip-path:url(#SVGID_8_);fill:#85754E;} But for DH, me and 3DCs it comes to 6k for the 4days! I was on a resort that you had to drive to dinner because it's so cold and they just wouldn't pick us up. One of the best things about a newborn photoshoot, Say cheese (please don't - see one of my previous, I love this email I received from one of my mum's, Couldn't resist editing a couple from todays newbo, Theresa May opens Maidenhead school nature garden. Overall, we enjoyed our holiday to Lapland with Canterbury Travel and we have some great memories. The days were tiring, but perfect.Thank you Jacqui and team. Even before booking, I knew this was going to be a fantastic holiday. .st24{clip-path:url(#SVGID_62_);fill:#FFFFFF;} Canterbury Travel Lapland Holiday Review - December 2021 1 year ago Save I've written this review to help people understand the holiday you get. This is my second time using Canterbury Travel for a Lapland trip. . We're sorry to hear that you were disappointed with the food and some of the tour activities. Canterbury Travel Lapland Holiday Review - December 2021, Re: Canterbury Travel Lapland Holiday Review - December 2021, Get answers to your questions about Lapland. Will there be a place to get changed into thermals as I no planes can be hot? We went with our 6 1/2 year old and our 3, almost 4 year old. However I was really pleased I took both. Canterbury Travel - Enchanting Lapland 5* Review 10 years ago Save I cannot find a specific place to review my tour, if I do, I will post it. I received another email about my enquiry but didnt feel pestered. Their packages include accommodation, transportation, and tour guides that ensure a comfortable and hassle-free travel experience. There was quite a hill - on the way down it was more like 20/25 mins, and on the way up about 30 mins. When I asked to go around a second time I was told that I couldn't. We're sorry to hear that you were disappointed with the food and some of the tour activities. Their packages include accommodation, transportation, and tour guides that ensure a comfortable and hassle-free travel experience. The lady I dealt with via email was so helpful and the man who I booked on the phone with sounded genuinely interested in helping and polite. Snowy Wilderness Lodge or Snowflake Hotel Saariselka. Speak to one of our experts on 08002700150, .st0{fill:none;stroke:#007367;stroke-miterlimit:10;} It's terrible pay and they treat people so badly. However the food was absolutely disgusting - nuggets and chips, turkey twizzlers and chips, no fresh produce - the breakfast was one of the worst I have ever experienced. There are only 30 rooms in the hotel. So half the party are going me and my partner will not be going and I most definitely will not be booking with them next year when Im fit to fly and not tomorrow 22/12/22. explained all we needed to know very clearly Excellent customer service form her. Such a magical holiday and both adults and kids were blown away by how beautiful Luosto was and the activities were just perfect. We're extremely busy right now. Lapland is a unique destination that offers various activities that cater to different preferences. Thanks so much for your 5 star review Annette. Another reason I liked having my larger body, was because I find it easier to hold and control with gloves on! Linda was extremly helpful answering all questions and also going through different accommodation so we got the correct one for our family. Was the pool and sauna nice? (Actually from the perspective of anyone please don't go). Take cloths to wipe the lenses and to wipe the viewfinder as that also got steamy at times. Every tiny detail was covered to make it truly magical. .st16{fill:#F8F9FE;} This made a big difference when deciding what to do between the time we were dropped off and waiting for dinner in the evenings. We travelled with 2 teenagers 16, 15 and a 10 yr and disabled 8 year old. Business Branding Session BalancedJo www.balancedjo.com, Business branding gallery Elevate with Liz, Business branding gallery PT and nutrition coach, Business branding gallery Pre and post natal pilates instructor, Layers rather than big jumpers vest tops for the kids, long sleeve tops, thin fleeces or sweatshirts (I got loads from. .st15{clip-path:url(#SVGID_12_);fill:#85754E;} .st25{clip-path:url(#SVGID_64_);} .st9{fill-rule:evenodd;clip-rule:evenodd;fill:#85754E;} Please see our booking conditions for further information, or for more information about financial protection and the ATOL Certificate, visit www.caa.co.uk. Plus, you will have the chance to behold the spectacular Northern Lights. .st18{clip-path:url(#SVGID_54_);} Canterbury Travel Lapland provides Aurora hunting tours that give you an opportunity to witness the magical Northern Lights. 148 talking about this. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Note: we pulled our little one on a sledge, so those times are for adults walking. Here I just loved the silhouette of the teepee against the purple/ pink sky (which by the way I have not edited at all). With two boys and a 6ft 4 husband I tend to be laden with food most of the time anyway! Advertised as 6 hours in resort but only got 4, In the first instance with Omicron numbers really high and changing travel advice. Join the Search for Santa this Christmas with Canterbury Travel, the Lapland Holiday Experts. There's no better way to experience the magic of Lapland than with Canterbury Travel's multi-award-winning breaks. The main Elves were great and the supporting Elves were even better; keeping the kids entertained by making them laugh and playing in the snow with them.Everything just seemed to work well and never crowded, just our single coach.Picking up the suits and boots, simple and efficient and everyone with a happy demeanour.The 2-bed Cabin we stayed in was perfect. 9 WEEKS TODAY we will be in the bluebell woods! Its very physical during the day and there are set times for lunch. Our products include Santa-themed day trips and short breaks, and Arctic adventure. Dogsledding is an activity that lets you explore the Lapland wilderness in a unique and adventurous way. .st14{clip-path:url(#SVGID_10_);fill:#85754E;} With their experience and commitment, you are assured of a comfortable and hassle-free travel experience that caters to your preferences and budget. We'll be thinking about this holiday for a long time to come. All rights reserved, Lapland trip to see Santa with Canterbury Travel. Canterbury Travel Lapland is the perfect guide to explore the wonders of Lapland. Because it was so dark I bumped the ISO up a bit but you can see not a huge amount considering how dark it was, this is because of the lights from the snowmobile giving me more flexibility. So Helpful in helping me book my trip to lapland with my special needs son. Thinking of going to Lapland with Canterbury Travel. Are they - Mumsnet You will get grainy photos if its very high / especially if its high but still a darkish photo. What can you do in Lapland? Why not spread the activities more evenly over the 2 days? I've summarised some pro's and cons below, and I'm happy to answer any questions: - The elves and other characters are really good when you see them (which isn't that much). .st21{fill:#00175C;} Canterbury Travel Lapland is a travel agency that specializes in tours and travels in Lapland. This is the version of our website addressed to speakers of English in United Kingdom. EXTRA TIP TAKE SNACKS! Is the cold unbearable? Start Your Search For Santa here. We didnt need buggies and actually even if our youngest had been younger we were given toboggans to get around the resort, so it would have just been on the excursions hed have needed carrying. This was awful value to say we queued about 60 mins to go on these and given the cost of the holiday. Overview 2 Reviews -- Jobs -- Salaries -- Interviews -- Benefits -- Photos Follow + Add a Review Canterbury Travel Reviews Updated 11 Dec 2022 Find Reviews Clear All English Filter Found 2 of over 2 reviews Sort Popular Popular Most Recent Highest Rating Lowest Rating 1.0 0 % Recommend to a Friend We booked for this trip back in January as we wanted a day trip as close to Christmas as we could. We'll be thinking about this holiday for a long time to come. I packed extra batteries but actually didnt need them as when I was out I kept my body covered in a scarf (not sure if that helped).