In elegant, residential environments, we deliver the finest in senior care, and are recognized internationally for both quality and innovation. They don't let them sit in a wheelchair in a corner. Supervision of residents was often poor, as I saw groups left unattended for extended periods of time. What do you think? She loves it. Upon admission, staffing was wonderful and quality of care was very good. When I reached out to her with concerns about my loved one and tried to pinpoint some things and get some information, she would brush me off and not call me back. It seems like the staff are very helpful and attentive. Their staff is very caring and has gone above and beyond to make the transition as smooth as could be. If you continue to use this site we will assume that you are happy with it. A copy of a bill would be an example of appropriate proof of residence. It feels bigger than the last place that she was at. HarborChase of Naperville at 1619 North Mill Street, Naperville, IL 60563. It doesn't have an oven, but it has a microwave and a fridge. Ground has been broken on the new HarborChase of Shaker Heights senior housing community, with 108 units to be completed possibly by late 2022 on the former Avalon Station 2 site. 1619 N Mill St Naperville, IL 60563-2858, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? The facility went through a labor staffing issue but they have a great facility in a great location. Senior Resources - HarborChase of Naperville - Seniors Blue Book Here, you'll discover stimulating activities, customized programs, innovative health services and generous amenities, along with a welcome abundance of Midwestern charm. From there you will see listings of communities who offer assisted care and have senior Phone number. What activities or amenities are offered that residents enjoy the most? When searching for a new home for Mom, my sisters and I met with Shawna while visiting HarborChase. 542 were here. When searching for a new home for Mom, my sisters and I met with Shawna while visiting HarborChase. You can learn more about senior apartment communities when you: Learn about pricing, amenities and features. Our staff works really hard to keep our aging residents active and independent, keeping everyone feeling young and healthy. Yesterday made a year with me being an employee of Harborchase and I love working here as well as love and care for all of the residents that we have. She was very nice. There's an outside patio area that is private and is off of her room, so she can go outside and sit outside and get fresh air. They had many activities to choose from, so it was a good place. Census Bureau uses a set of money income thresholds that vary by family size and composition to determine who is in poverty. HarborChase of Naperville welcomes friends and neighbors to grand She loves the food, and she has participated in a few activities. Topics to discuss may include: Your review has been received and will be reviewed by our staff. The community's full calendar of events has something for everyone, whether they prefer crossword clubs, discussion groups . She seems very happy there. I read facility reviews prior to my tours and narrowed the ones with the best reviews to call and tour. I have recommended this place to some of my friends who are looking for their parents as well. HarborChase of Naperville - Naperville, IL - SeniorHousingNet.com When our loved one first moved there it was great, and then it went downhill. It is the fifth largest city in the state, behind Chicago, neighboring Aurora, Rockford, and Joliet. If a family's total income is less than the family's threshold, then that family and every individual in it is considered in poverty. I loved this place for my father who was not keen on the idea of assisted living. Half of the times its only 1to 2 care partners, which is illegal . HarborChase of Naperville - FindContinuingCare There were only a limited amount of places that let us tour in person. Why? Everyone loves her! Welcome to StoryPoint Naperville! Expand. With the trusted advice of your Seniorly advisor, youll know exactly what to look for when you tour. Call 419-475-4449. To update pricing and information click here to claim this community. I don't need any help right now but would definitely consider this place for when and if I do down the road. It looks like an actual kitchen. Our community proudly serves Naperville and the surrounding regions of Warrenville, Lisle, Woodridge, and Downers Grove. How they keep the residents engaged through the day. The 20 Best Assisted Living Facilities in Naperville, IL | Seniorly After you browse the community photos, read the latest articles related to senior living. Types of Senior Housing. Copyright 2023 A Place for Mom, Inc. All Rights Reserved. The facility is stunning! That was a big selling point for them. Before my father, *****************************, died on June 13, 2022, he had several fall episodes, where he was on the floor over 30-minutes even after pressing his emergency necklace button. We chose a 2 bedroom apartment and it works out great because my mom can still have her crafting area and room for her ipad and printer. We detect that you are visiting from Germany. Dedicated associates are on-site 24 hours a day and provide residents with custom-tailored care designed to help them maintain their dignity and independence. Welcome to HarborChase of Naperville, a assisted-living community located in Naperville, Illinois. Your loved one will receive the personalized level of care and support they need with friendly supportive services that truly make life easier and more enjoyable. That was a big selling point for them. We have an experienced and trained staff to serve the unique needs of our senior residents living in Naperville. However, for a quick overview, explore the above community details like amenities and room features to get a sense of what services and activities are available. We offer a variety of spacious and comfortable floor plans. We just didn't have the best experience. As someone who grew up in a fairly homogenous community in the southern part of the United States, I was shocked, albeit refreshed, by Naperville's composition. It looks like an actual kitchen. Scott Fuller. and Independent Living Facilities. The employees were very friendly and the lady that showed us around was very helpful. She's in a one-bedroom, so she has her own bedroom, and the bathroom is off the bedroom. I am so glad he finally got there and got settled. HarborChase of Naperville, 1619 N Mill St, Naperville, IL, Nursing From Mr. Patel, I bought a pack of 25. The director of sales was fantastic throughout. HarborChase of Naperville is committed to growing the satisfaction of our senior residents while also offering the best care available. The community provides both assisted living and independent living options, ensuring that each individual receives the appropriate level of support and assistance required for a fulfilling and comfortabl See all Harbor Retirement Associates communities, These are recommended communities nearby HarborChase Of Naperville, 831 East Butterfield Road, Wheaton, IL 60189, 504 North River Road, Naperville, IL 60563, 960 East Chicago Avenue, Naperville, IL 60540, 535 West Ogden Avenue, Naperville, IL 60563, 60 North Nicoll Avenue, Glen Ellyn, IL 60137, Marianjoy Rehabilitation Hospital and Clinics. BBB is here to help. The facility is new and it was the right size, not too big and not too small. Our residents enjoy dining out, local parks, and other activities. It has almost a full kitchen. HARBORCHASE OF NAPERVILLE - 1619 N Mill St, Naperville, Illinois - Yelp As always, our aim is to make it as simple as possible Prefer to speak to a live person? They were not taking care of him the way the said they would. HarborChase of Naperville is a Retirement home in 1619 N. Mill Street, Naperville, IL, offering Senior Living, Assisted Living,memory, alzheimer's and dementia care. During these final days I was touched by your sincere compassion and empathy. Our structured program helps all residents maintain a high quality of life. 1619 N Mill St Naperville, IL 60563-2858 Visit Website (630) 778-3475 Customer Complaints 1 complaints closed in last 3 years 1 complaints closed in last 12 months Read Complaints File a. Don't worry about noise disrupting your life. My mom hasn't fallen since she's been there, which is an accomplishment in and of itself. Residents can pursue favorite activities or pursue new ones. The mission of Harbor Retirement Associates is to develop and manage senior living communities with true servant leadership as its foundation. Harbor Retirement Associates communities have an average rating of 4.3 out of 5 stars on Seniorly.com. She is absolutely amazing with seniors and has the worlds most beautiful heart! I do not hesitate to recommend Harbor Chase in Naperville. Pleased with all aspects of care of my sister. This facility has lack of staff per number of residents in this facility. What transportation services does HarborChase of Naperville offer to assisted living residents? Actual prices may differ due to one-time fees, timing and care services required. Learn about home care and hospice services, Designed Specifically To Accommodate Memory Loss. Things appeared to further deteriorate as COVID restrictions prevented family visits, and staff became reluctant to provide general information. Residents have access to Indoor Common Areas, Activities Onsite, Devotional Services Onsite, Outdoor Common Areas, Meals Provided, Vegetarian, Activities Offsite, Beautician Onsite and other facility comforts so seniors feel right at home. We promote our employees to serve with compassion, kindness and patience. Talk to a local senior living advisor today. This isnt just a place to reside its a place where our community members truly shine, and we are glad to share this experience with them. Harborchase Of Naperville in Naperville, IL - My Caring Plan My experience was very limited since my Mom was only at Harbor Chase for about four months. Our compassionate care partners offer respectful and compassionate assistance with walking, dressing, grooming and more. International Association of Better Business Bureaus. HarborChase of Naperville - Naperville, IL - SeniorHomes.com If you are looking for a facility for a loved one or family member run fast . It seems like the staff are very helpful and attentive. There was a huge lack of communication, and especially because we weren't able to go inside due to Covid, we felt that communication was even more essential. The sales process was genuine and sincere and when we saw other residents during our tours, they shared with us that this was a great place. Seniorly is not responsible for any errors regarding the information displayed on this website. Furniture became soiled and cleanliness suffered. This place is a joke . There may be some additional services that could increase the cost of care, depending on the services that you may need.This community allows residents to have pets. We assign review scores to give a more reliable view into senior living communities and home care agencies. HarborChase of Naperville | Naperville IL The look and feel is that of an assisted living place with dignity and independence. She bent over backwards to help get my loved one there and get the cost into the range our budget would allow. I saw a flier on the counter like a fall kind of outing thing that they were having. They are overly friendly at this community. Get HarborChase of Naperville can be contacted at (630) 701-6040. I work in a nursing home, but this was my first personal experience dealing with assisted living. First off, you have to know that my brother, who is a current resident of Harbor Chase Naperville, could have played one of the starring roles in the movie "Grumpy Old Men". New Patients. It is a good place and the staff was very nice. We just didn't have the best experience. I'm not sure if it has been fixed yet, but they have a good process for that. If HarborChase of Naperville accepts dogs or cats, what indoor/outdoor areas can they enjoy? Especially an employee named Tiffany. Our compassionate care partners offer respectful and compassionate assistance with walking, dressing, grooming and more. People I copied on the emails said they did get them. and ratings on the web. HarborChase of Naperville's memory care program, The Cove, supports those living with Alzheimer's and other forms of dementia by providing them with the support and opportunities they need to succeed in a safe environment. Are you an owner or operator of this community? Our various senior living options include independent living, enhanced living, assisted living, memory care, and respite Brighton Gardens provides assisted living in an apartment-style setting that offers the simple pleasures - nutritious food, comfortable surroundings, and the support of a warm, caring and competent staff. HarborChase of Naperville was very hotel like and similar to another experience my mom had. HarborChase Of Naperville is a part of the Harbor Retirement Associates (HRA) portfolio of properties. They did seem to be very short of staffing. You can feel the genuine love she has for this facility and all the residents. Give more details to improve the helpfulness of your review. Prices start at $5644 and depending on your care needs, Seniorly's local advisor can provide more accurate and up to date prices at no cost to you. HARBORCHASE OF NAPERVILLE 1619 N Mill St, Naperville, IL 60563 1-2 Beds 1 Bath 278-586 Sqft Contact for Availability View Available Properties Similar Properties $1,200+ 6 Waterford Greens 1-2 Beds 1-2 Baths 660-1165 Sqft Available Now Request Tour $2,100 Furnished Studio - Chicago - Naperville - East Studio 1 Bath 300 Sqft If I ever have the need to make use of such a facility for myself, I hope Harbor Chase has room for me. Half of the times its only 1to 2 care partners, which is illegal . Facility itself was in nice condition. Want to learn more about what our senior living community can offer you? I haven't seen their dining room area, but they also have like a little bistro area where if you don't want a full meal, you can just go there and get like a sandwich or something lighter. She seems very happy there. The representation is unparalleled. You can trust that your list of recommended communities has been personally vetted by an experienced senior living professional. By clicking Request Info, you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. I saw a flier on the counter like a fall kind of outing thing that they were having. HarborChase of Naperville - Assisted Living - Get Pricing Today HARBORCHASE OF NAPERVILLE - 1619 N Mill St, Naperville, Illinois - Assisted Living Facilities - Phone Number - Yelp Health & Medical Assisted Living Facilities HarborChase of Naperville HarborChase of Naperville 3.7 (3 reviews) Claimed Assisted Living Facilities, Memory Care Edit Open Open 24 hours See hours Write a review Add photo Photos & videos Search SeniorHousingNet.com for additional senior housing options near 1619 N Mill St. SeniorHousingNet.com offers seniors and their loved ones senior living listings and resources. Our community is surrounded by breathtaking nature reserves, including Warrenville Grove Forest Preserve, Herrick Lake Forest Preserve, and The Morton Arboretum. The facility was very new and very modern, but it didn't feel warm. We use cookies to ensure that we give you the best experience on our website. If you leave a review without contact information, we may remove it. Their staff is amazing. They did seem to be very short of staffing. It has a counter that comes out and lots of storage space. Welcome to HarborChase of Naperville Assisted Living and Memory Care community. I watched as you came to see my mom, not because you were supposed to, but because you wanted to. Situated nicely in the city of Naperville, Illinois. Our talented care partners work hard to develop and present new learning opportunities, enriching spiritual programs, life-enriching group excursions, and engaging entertainment events. He came to Harbor Chase just over a week ago. We strive to provide a wide and pleasing variety of stimulating and familiar daily experiences. Take some of the anxiety out of aging. HarborChase of Naperville, Retirement home, Naperville, IL, Senior She provided information and resources for us to use in finding the right home for Mom. *Prices quoted are monthly rental charges and are provided by the communities themselves. Last name *. HARBORCHASE OF NAPERVILLE - 1619 N Mill St - Rent.com She enjoys being outside. There are various activities scheduled daily, the common areas are large for family visits, menus offer several dining options, a clean and spacious workout room and a cozy family activity area are included in their price structure. She had an appointment to get her nails done. At the top of your Chrome or Firefox window, near the web address, click the green lock. With this assisted living, it seemed like they assumed that newcomers knew how to do everything for themselves. She checked my mom's blood sugar and gave her her insulin. Speak to a local senior living advisor for free. Very poorly managed. The apartments are very modern and spacious and rival any standard apartment complex. What should caregivers and potential residents know about HarborChase of Naperville? Should you want a more action-packed day, HarborChase of Naperville is less than 40 miles away from all that Chicago has to offer! HarborChase of Naperville 1619 N. Mill St, Naperville, IL 60563 4.1 (73 reviews) Add a review For pricing & availability (866) 213-1605 Get Pricing Check Availability Download Brochure Request a tour as early as tomorrow Pricing Tours Reviews Amenities Neighborhood FAQs Nearby Communities Get pricing & check availability: Full Name* Full Name* From our peaceful and friendly setting to our luxurious apartments with modern amenities, distinctive services, and engaging activities-HarborChase of Naperville Assisted Living and Memory Care offers all of the warmth and comforts of home. I will not pay for my mother's, **************************, August **** 2022, until the credit from my father's, ******************************** is transmitted to our account. I was very satisfied with HarborChase of Naperville. I work in a nursing home, but this was my first personal experience dealing with assisted living. I really feel that HarborChase Naperville is one of the premiere senior living facilities in the area. I would tell others to shop around; make sure that your loved ones physical and medical needs are going to be met. For the BBB EU Privacy Shield independent dispute resolution program, please click here. See pricing, photos & reviews on Seniorly.com! I definitely didn't feel comfortable having my loved one there, especially toward the end of her residency there. Like everyplace else, they could use more help, but they did wonderful things with the staff they had. My body is always strained from being here working . The Cove also features Its Never Too Late technology to help seniors connect with the world around them. It was a nice place;staff seemed very caring but they didn't seem to have enough help after the pandemic. I was lucky that I had gotten to visit about 1.5 years ago, before Covid.